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  • Amazon | Amazon Inspection Service

Amazon Quality Control

It's the smallest price to pay to ensure you don't potentially lose THOUSANDS of dollars.

At TOPWIN, we’ve teamed up with some of the best inspectors all over China and great Asia to offer you. Here’s how it works:

Choose the inspection you’d like us to perform
Give us information on your product and factory, TOPWIN will do rest to you
We’ll arrange an inspector to visit your factory
We’ll deliver a HIGHLY detailed quality control report to you, BEFORE you send your final payment to the factory

Main Inspection services offered

Pre-Production Inspection
During Production Inspection
Container Loading Check

Main Factory Audit Services offered

Factory Evaluation.
Extensive Factory Audit.
Corporate Social Audit.
Confused about which service you should order Ideally you'd want to do all of them, especially on the first run of a production.
Be sure to read the FAQ section below as it will absolutely have answers to most of your questions.

Protect Your Investment Your Business

We've seen it more than you can imagine: Buyers who want to save a few dollars and skip or skimp on QC Inspection, which is absolutely the most critical step in production, end up getting burned and losing not only their product, but their money as well.

Don't leave quality to chance. Let TOPWIN handle your QC Inspection.

How does the inspection work?

We begin by understanding your product, the product requirements and what you would determine to be passing and failing characteristics of your product. Once we understand this, we work with the individual inspector to ensure they too understand the parameters. At this stage, we reach out to your factory and inform them that you have requested a third party inspection to take place. We then coordinate with your factory the most ideal time for this inspection to occur. Once a date is set, you are notified and we make the necessary arrangements for the inspector to visit your factory.

By using the quality control specifications obtained from you, our inspector spends a full man-day, which is usually eight hours, inspecting the factory and the production. At the end of the day the inspector begins preparing their analysis by putting together an inspection report. The inspection report provides a detailed look into exactly what the inspector did, what units they inspected, how many passed, how many failed, and if they did fail, why.

The inspection report is given a final grade, either passing or failing and is delivered to you within 24 to 48 hours after the inspection concludes.

It is important to note that a standard inspection does not involve inspecting 100% of the units. Rather, the standard practice is to inspect a set percentage. This percentage is determined by using the Acceptable Quality Limit tables (AQL tables).

What happens if the inspection fails?

In in the event of a failed inspection, it is the buyer's responsibility to understand why the inspection failed. Was the failure due to communication error, factory oversight, unclear specifications, etc.? Once the reason for failure is uncovered, the buyer can begin to work with the factory to determine corrective measures.

Oftentimes, these measures need to be discussed before the order is placed and the clause would need to be put into the purchase contract. Without this, a factory is not obligated to correct their mistakes. This is why it is imperative to complete a spec sheet.

It is important to note, through our standalone Quality Inspection service, TOPWIN plays an impartial role in the inspection of the goods. TOPWIN and its inspectors are not liable or responsible for correcting or resolving issues or mistakes from the factory uncovered through the inspection process.

Does TOPWIN talk to the factory to resolve the issues?

It is TOPWIN and our inspector's duty to maintain an impartial role throughout the inspection. This means, through our Quality Control services, our focus is on inspecting and reporting. We do not negotiate with factories or delegate resolutions on behalf of the buyer.

After the inspection takes place, what happens?

After an inspection takes place, our inspector will return from the factory and compile their notes into an inspection report. This takes approximately 24 to 48 hours. Once the report is complete, we will send it to you via email.

A standard procedure during inspections that take place after the goods have been produced is to wait until the completion of the inspection report before delivering the final payment to the factory. You don’t want to have to pay them the final amount if they botched your order!

How long does it take to receive the inspection report?

Usually and Inspection Report can be provided 24-48 hrs. after an inspection has been completed.

How do I communicate with the inspector to tell them what to look for?

Once you place an order with us, you will be directed to fill out a form that details the product specifications and the inspection requirements. This is an electronic form that is reviewed by our quality control management team prior to being sent to the inspector.

It is this form where you can detail your inspection requirements and what specifically they should look out for.

How many products can an inspector go through in a given day?

This is determined by the client's total number of goods and the AQL. A third party inspection company will determine the number of units to check per man-day, through the use of the AQL.

The AQL helps inspectors determine the inspection sampling size of a production lot for inspection. Inspectors use the AQL to outline their workday based on the sample size selected for inspection.

Below are the RECOMMENDED maximum numbers of samples to be inspected in one man-day. It’s important to note a meaningful AQL Inspection MUST follow the recommended sampling plan in order to give accurate results. Because the AQL is based on statistical sampling, any additional inspections or any fewer inspections will skew the results.

Basic consumer hardline goods: 200 and 315 units a day.
Basic consumer electronics: 125 and 200 pieces in a day.
Garment and textiles: 80 to 125 pieces per day.

How long is one man-day?

One man-day consists of an 8 hour day.

Could 100% of the products be inspected?

A 100% product inspection is possible; however it is not always feasible to have it performed at the factory. The costs required to have an inspector travel to the factory on a daily basis and go through each unit makes this type of inspection time consuming and expensive.

Can I require the factory replace the defective units?

This is possible; however it is the responsibility of the buyer to negotiate with the factory before an order is replaced.

How long does it take to inspect products?

The total inspection takes one day, but given the fact that we need to schedule the inspection with your factory, we need to sedan inspector to travel out to your factory, and then spend the following two days generating the inspection report that will then be delivered to you, the total time could take more than one week.

This also depends on a number of factors. For example, the type of product being inspected and how complex it is will have a bearing on the total time needed. Naturally, a product like a cutting board will be easier to inspect than a toy with moving parts.

The number of requirements the client would like the inspector to check on each product (Logo, Dimensions, smell, scratches, dents, labels, etc.) will also affect the time to complete an inspection.

Another thing that can affect the time of an inspection is whether or not the product itself has already been packaged. One can assume a pre-packaged product will need to be carefully opened and removed from the packaging to be inspected.

 

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INSPECTION
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INSPECTION
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Operating across Asia
in 18 countries

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